Call: +91 22 6135 2300
0 Eshop the Smart Choice
No Products in Cart

Refunds and Returns

The Customer should verify the Product upon its receipt.

We assure you of replacement or repairs in case of any defect in the performance of the standard products purchased from us within 30 days of receipt of material at your end.

Kindly email us or call if case of any questions or queries for timely resolution.

Resolution in various cases is given below:

Reason of Return

Resolution

Was delivered in a physically damaged condition

Free Replacement

Has missing parts or accessories

Delivery of Missing parts/ Free Replacement

Is different from what was ordered

Delivery of material originally ordered

Is no longer needed (subject to acceptance by us)

Refund subject to valid reason of return

 

If the fault is on us (mixed up, faulty on arrival), we'll of course pay for return shipping.

As soon as the return or exchange has cleared it's inspection, you will be notified of your exchange or credit immediately.

How To Return? Kindly raise a return & service request within 30 days of material delivery. Next Steps:

  • INFORM US
  • PREPARE PACKAGE
  • SEND THE PACKAGE
  • WE RECEIVE THE PACKAGE
  • REPLACEMENT OR REPAIR