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Privacy Policies

General Policy: This policy describes the information that the Company maycollect about visitors to our website, web application,or mobile application, if applicable(collectively the "Website") or about our customers, prospectivecustomers and prospective employees, how we use that information and how we protect thatinformation. It also discusses certain choices you have regarding yourpersonally identifiableinformation. By using our Website or otherwise submitting information toCompany (as defined below), you consent to the following terms, as they may be amended from time to time.For the purposes of this Privacy, the term “Company” shall mean the Rexel affiliate which receives confidential informationwhich may include but isnot limited Rexel India Pvt. Ltd. or any of their subsidiaries, affiliates.

Information We Collect: Online: You may visit our Website anonymously. We collect your Internet Protocol address, butthis information generally does not reveal your identity. The data that we regularly collect aboutvisitors to our Website (e.g., browser type, pages accessed, duration of visit, etc.) does not enableus to identify you. We use "cookies," small files that are sent to your browser and stored on yourhard drive, to identify you as a unique user on our Website. Our use of cookies is explained inmore detail below. We collect personally identifiable information about you only if youvoluntarily provide it to us by requesting information, products or services from us.

Offline: We collect information that you provide us to set up an account orotherwise form acustomer relationship with Companyor to consider you for a job with Company. Once an account isopened or customer relationship isformed, we may collect information about your purchasingand paymenthistory.

Information You Provide

Online: When you visit our Website, you may provide personally identifiableinformation inorder to purchase products or take advantage of services or job opportunities offered through ourWebsite. For example, you might provide your name, address, telephone and fax numbers, and email address. We collect and store that information. You may always choose not to provide the

Information we request. However, you may then be unable to take advantage of the features andservices we offer on our Website.

Offline: When you sign up for an account or otherwise do business with Company, you may providepersonally identifiable information of yourself, if an individual or sole proprietor, or thecompany officers or contact persons,in addition to company information, if a company. We mayuse that information to obtain a credit, D&B or similar report or otherwise evaluate youreligibility for an account.

Information from Other Sources: From time to time we may purchase or otherwise acquireinformation about you from other sources and add it to our database, including without limitationupdated delivery and address information.

How We Use Information: If you choose to provide us with personally identifiable information,we will use that information to respond to your inquiry or process your order or application. Wemay provide this information to third parties if we believe in our discretion it would be helpful inresponding to you, or if this information is necessary for the third party to do their job (see"Third Party Service Providers," below). If, in the future, we merge with or are acquired byanother company, or change our structure, we may transfer your personally identifiableinformation to the surviving or acquiring entity. We will also disclose your personallyidentifiable information if we believe in good faith we are required to do so (a) by law or tocomply with the law or legal process; (b) to protect and defend our rights or property or therights or property of our clients; or (c) in an emergency to protect the personal safety of our employees, clients, visitors or the public.

No Sale of Personally Identifiable Information: Companywill not sell your personallyidentifiable information to others exceptin connection with the sale of Companyor the assets of Company.

Third Party Service Providers: Companymay from time to time engage others ("Third PartyProviders") toprovide online and offline services to Company, to you, to other clients or tovisitors toour Website. For example, Companymay engage other companies to host, operate and maintain ourWebsite, analyze data, provide marketing assistance, perform inventories or assessments, andprovide credit information, background checks and other services. Companywill give them access toyour personally identifiable information to the extent necessary to do their jobs.Companycannot anddoes not guarantee that those companies will protect your personally identifiable information.

Links to Other Websites: When you visit our Website, you may be directed to websites of Third Party Providers and to other websites that are beyond our control ("Third Party Websites").There are many links to Third Party Websites from our Website that may take you outside our service. Companybelieves that this is one of the strengths of our Website. For example, if you"click"on a product link or Third Party Provider link, that "click" may take you from ourWebsite to that Third Party Website. If you choose to visit a Third Party Website, you shouldunderstand that the Third party's privacy policy, and not this Privacy Policy, will govern youractivities and any information you disclose while visiting that Third Party Website. Third PartyWebsites may not have privacy policies or may have privacy policies that are not as protective ofyour personally identifiable information as Company's Privacy Policy. Third Party Websites maycollect data, solicit personally identifiable information, or send cookies to visitors.Companystronglyrecommends that you review and understand the privacy policies of the Third Party Websitesyou visit, whether you visit Third Party Websites directly or through a link from a page on our Website.

Email: From time to time, Companymay send email messages to some or all of its registered users orcustomers. Companymay use a bulk email service to distribute that information. If you do not want to receive such emails, please indicate that preference by contacting us at

Online Live Chat/ Mobile Application: Our Website may offer you the opportunity to chat onlinewith a support representative. In order to use this service, you will provide us with, at aminimum, your name and email address. Companycannotguarantee the security or privacy of this information.

Cookies: Upon your first visit to our Website, our Website may automaticallysend a "cookie" toyour computer. A cookie is a file that identifies you as a unique user. It stores personalpreferences and user data. Cookies do not identify you by name. Companyuses cookies to storepreferences and user data. You may have your browser disable cookies; however, someCompanyservices provided by our Website may not function properly if you disable cookies.

Security: Companyuses encryption software in our Website to safeguard certain of your personallyidentifiable information while that information is transmitted over the Internet,includinginformation you provide upon ordering or purchasing products from our Website. While usingour Website, you are responsible for maintaining the confidentiality of your accountand password, and for restricting access to your computer.

Policy Changes: Companyreserves the right to change this Privacy Policy at any time. We will postany revisions to this Privacy Policy on our Website and will provide a paper copy to you upon your request. Please review the Privacy Policy on our Website or e-mail us at or periodically call us at +91 20 26053200 (ask for LegalDept.)or write us at Office no. 101-103 / Plot No.84/S. No. 40 / Dr. Ambedkar Road, Sangamwadi, Nr. RTO Office, Pune-411001 to request a paper copy of this Privacy Policy soyou can review it for changes. Your use of our Website or any of our offline services will be subject to our Privacy Policy in effect at that time.

Policy Regarding Children: This Website is for people 18 years of age and older. If you areunder 18 years of age, please do not submit any information to Companywithout the consent of a parent or guardian. Companydoes not intentionally collect any information about children.

Disputes Regarding Use of Personally Identifiable Information: Any claim, dispute orcontroversy (whether in contract, tort or otherwise, whether statutory, common law or equitableand whether pre-existing, present or future) against Company, its agents, employees, affiliates, Successorsand assigns, relating to this Privacy Policy will be resolved by binding arbitrationadministered by the Indian Arbitration Associationunder itsCommercial Arbitration Rules. Any arbitration will be conductedbefore a single neutral arbitrator and will be limited solely to the dispute between you and Company. The arbitration will be conducted in Pune, India, or by telephone or online, as determinedby the arbitrator. Any award of the arbitrator will be final and binding on each of the parties andmay be entered as a judgment in any court of competent jurisdiction. If any claim, dispute or controversy is not subject to binding arbitration, you agreethat the exclusive jurisdiction for thatclaim, dispute or controversy will be the state and federal courts located in Pune, India, thatyou will not file any action or proceeding in any otherjurisdiction; and that you waive anyargument that Pune, India, is an inconvenient forum.

Miscellaneous: Rexel's policy does not extend to anything that is beyond Rexel's reasonablecontrol, including but not limited to potential insecurities inherent in the operation of theInternet. Rexeluses reasonable precautions to keep your personally identifiable informationsecure, whether it was collected online or offline. However, Rexelis not responsible for anybreach of security or for the actions of any third parties. If you at any time have questions aboutthis Privacy Policy, please send your question via email to